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As Christmas approaches, Noelle is at a crossroads in her life when it seems that love, a connection with her father, and her dream career are out of reach. When she stays late at her job in a department store on a snowy Christmas Eve, she accidentally gets locked in after closing. She is not too concerned about the prospect of spending the night in the store… until a quirky woman appears out of nowhere in the shoe department and tells Noelle that she is her guardian angel. Soon, Noelle finds herself revisiting Christmases past, present, and future as she must work with her new neighbor, a handsome, Christmas-loving firefighter, to plan the annual Christmas Charity Gala. Will visiting the holidays of yesterday and tomorrow help Noelle take new chances and discover the true spirit of Christmas? And in realizing that the only thing standing in her way of leading a fulfilling life is herself, will the love she has longed for all her life be the best surprise gift of all?